This Privacy Statement explains how TakenHire collects, uses, stores, shares, and retains personal information when you visit our website, book an intro call, create an account, purchase credits, attend a session, communicate with us, or otherwise use our services.

If an organization sponsors or administers your access to TakenHire, some information associated with your use may also be visible to authorized administrators or coaches working through that organization.

We collect information you provide directly, including your name, email address, phone number, account credentials, date of birth, career profile details, target role, current title, experience level, booking details, and support or communications content.

We collect billing and transaction information relating to purchases, credits, and checkout activity. Payment card data is generally processed by Stripe, not stored by TakenHire in full.

We collect session and coaching information, including session metadata, coach notes, action items, scores, shared summaries, meeting links, recording status, transcript assets, and Zoom-generated meeting summaries where enabled.

We also collect technical and usage information such as device and browser data, approximate location inferred from IP address, app logs, security signals, and other information reasonably necessary to operate and protect the service.

We collect personal information directly from you when you sign up, book sessions, complete forms, participate in coaching, or contact us.

We collect information from third-party service providers that support the service, including video meeting vendors, payment processors, authentication and cloud providers, and email delivery providers.

We may also derive information from your use of the product, such as session status, credit usage, profile completeness, and coaching progress indicators.

We use personal information to provide, operate, secure, and improve TakenHire, including to create and manage accounts, schedule sessions, process payments, prevent abuse, reconcile intro-call bookings, and provide coaching tools and member dashboards.

We use session-related information to prepare coaches, host video sessions, generate or store transcripts and summaries, support quality control, maintain records, and make member-facing recaps available after coach review and publication.

We use information to send service-related communications, including booking confirmations, meeting links, payment notices, account alerts, and support responses.

We may also use information to comply with legal obligations, enforce our Terms, investigate fraud or security incidents, and protect our users and business.

We share information with service providers and contractors that help us operate the platform, including providers that support hosting, storage, authentication, payments, email delivery, analytics, and video sessions.

We share information with coaches and authorized internal personnel as needed to prepare for and deliver coaching sessions, manage bookings, review session work, and support members.

If your access is connected to a sponsoring company or organization, we may share limited administrative information needed to manage membership, coach assignment, eligibility, or related service operations.

We may disclose information when required by law, to respond to lawful process, to protect rights and safety, in connection with a business transfer, or with your direction or consent.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising based on the current TakenHire product model.

TakenHire may use Zoom and related providers to host sessions. When enabled, sessions may be recorded, transcribed, and summarized. Zoom or another provider may also present its own consent or recording notices when you join.

Session artifacts may be stored in TakenHire systems and linked to the relevant session record for operational, quality, and coaching purposes. Member-facing recap content is intended to remain gated until a coach publishes the review.

If you do not want to participate in a recorded or transcribed session, do not join that session.

We retain personal information for as long as reasonably necessary to provide the service, maintain records, comply with law, resolve disputes, enforce our agreements, and support legitimate business and security needs.

Retention periods may vary depending on the type of information, whether you maintain an account, whether a transaction or session has occurred, and whether legal or operational obligations require longer retention.

You may update certain profile information through your TakenHire account. You may also contact us to request access, correction, or deletion of personal information, subject to applicable law and any required verification steps.

California residents may have rights to know, correct, delete, limit certain sensitive-information uses, opt out of sale or sharing, and receive equal treatment for exercising those rights, where applicable under the California Consumer Privacy Act.

TakenHire currently operates as an online service. Privacy and data requests may be sent to team@takenhire.com. We may need to verify your identity before completing a request.

TakenHire uses cookies or similar technologies that are reasonably necessary to operate the website and maintain sessions. We may also use limited technical logging and analytics tools to secure and improve the service.

We do not currently respond to browser "Do Not Track" signals with a separate technical workflow. We also do not currently engage in the sale of personal information or cross-context behavioral advertising based on your activity across third-party sites.

Based on the current TakenHire product design, we do not knowingly allow unrelated third parties to collect personal information across different websites over time through TakenHire for their own cross-site advertising purposes.

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If you believe your account or information has been compromised, contact us promptly at team@takenhire.com.

TakenHire is not directed to children under 18, and we do not intend for minors to use the service without appropriate legal authority and consent. If you believe a child has provided personal information to us inappropriately, contact us and we will review the situation.

We may update this Privacy Statement from time to time. When we do, we will update the effective date above and may provide additional notice where appropriate.

Questions or privacy requests can be sent to team@takenhire.com.